Privacy Policy

Your privacy is important to us. This policy explains how AIZ Lotto collects, uses, and safeguards your personal information.

1. Information We Collect

When you register or play on our site, we may collect:

• Account details: name, email address, date of birth.
• Payment information: credit/debit card or e-wallet details.
• Usage data: IP address, browser type, device information, pages visited.

2. How We Use Your Information

We use your personal data to:

• Process and confirm your ticket purchases.
• Notify you of draw results and prize payments.
• Provide customer support and respond to inquiries.
• Improve our site, analytics and marketing.

3. Cookies & Tracking

We and our partners use cookies and similar technologies to:

• Remember your login and preferences.
• Analyze site traffic and usage patterns.
• Deliver personalized promotions and advertising.

You can manage cookie preferences in your browser settings.

4. Data Sharing

We will not sell your personal information. We may share data with:

• Payment processors and banking partners.
• Regulatory bodies and auditors, as required by law.
• Service providers who help operate our website.

5. Security

We implement industry-standard measures to protect your data, including SSL encryption and secure data storage.

6. Your Rights

You can at any time:

• Access and correct your personal information.
• Request deletion of your account.
• Opt-out of marketing communications.

To exercise these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this policy periodically. We will post the revised date at the top of the page.

8. Contact Us

If you have questions about this policy, email us at [email protected] or call +61 2 8892 5200.